Regardless of the fact that the hosting service provided by the different companies is approximately identical, each provider has got a personalized platform with its own tweaks and different ways to accomplish specific things. That is the reason why, an info-ridden knowledge base would be pretty helpful both for persons with zero practical experience and for technically competent users who will sooner or later find out how particular operations are executed, but will lose some time in the process. The aim of such a knowledge base is to help make the hosting service quick and easy to use, saving users loads of time and energy. The consequence is gladder customers, as they can easily find the information they require, and less work for the support staff members, because usually the vast majority of the enquiries and issues that clients have are already outlined in the knowledge base. In case the articles are professionally written and encompass more things, you will be able to discover more not only about your own account, but also about the hosting service as a whole.
Extensive Online Documentation in Cloud Hosting
If you order a cloud hosting plan through us, you will obtain access to our detailed online help documentation where you will find info about more or less everything related to our web hosting services. The topics vary from how to set up an email account on your cellular phone, to how to accomplish different things using an .htaccess configuration file. The articles are written in a simple-to-comprehend fashion and offer elaborate guidelines on how to complete a particular task in your Hepsia Control Panel. You can also find information that’s not connected directly to Hepsia, for example one that concerns web applications on your computer. The complete list of articles will be located in the Control Panel’s Help section, but the ones that are applicable to a given section can be accessed on the spot. Given the fact that we’ve covered as many topics as possible, you will be able to become aware of de facto everything associated with your hosting account.
Extensive Online Documentation in Semi-dedicated Servers
We have compiled an elaborate knowledge base for all our present and potential clients, so in case you order a semi-dedicated server package from our company, you’ll be able to find any info that you’re searching for at any time. We’ve got tons of informational help articles, which will help you better understand what’s happening in your account – "What is PHP?" and "What are file access permissions?" are simply 2 instances. Our comprehensive guides will help you accomplish anything you need – uncompress an archive, import a MySQL database, redirect a domain, and so on. Also, we also have troubleshooting guidelines, which will enable you to discover what precipitates a particular problem and the possible solutions for it. If you cannot send e-mails or your domain name returns a 500 Internal Server Error message, for example, you can check our knowledge base and rectify the problem in no time. You can access the articles through each Control Panel section, as well as through the all-encompassing Help section.