Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Web Site Control Panel you can find a comprehensive Help Center section offering a plethora of how–to articles and regularly asked questions. They are contributed by our support team of capable techs. Simply fill in your question and our smart platform will provide you with the most appropriate answer.

  • Top quality support service

  • How–To Video Clips

  • For those who wish to find out how to tackle a common problem by watching a tutorial video, we have added a compilation of video tutorials to our Web Site Control Panel. All the educational video clips are short and easy to follow. They offer visual demonstrations of various web site administration techniques.

  • Intuitive help center

  • A 1–Hour Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 help desk support service with a sixty–minute ticket response guarantee. A group of well–trained support engineers will be at your disposal to answer all the enquiries that you could have. During non–peak hours, a reply will be supplied within just 20 minutes.